PRIVACY POLICY

Privacy Policy – Fadi Fashion

This Privacy Policy explains how Fadi Fashion collects, uses, and protects your personal information. We are committed to a transparent shopping experience in full compliance with GDPR and applicable Belgian and EU data protection laws.

1. Data Controller

Fadi Fashion is the data controller responsible for your personal information.

  • Business Director: Mounzer Fadi
  • Business Name: Fadi Fashion
  • Enterprise Number: 0672.567.712 (TVA: BE0672567712)
  • Address: Rue de Fiennes 85, 1070 Anderlecht, Belgium
  • Email: support@fadifashion.com
  • Phone: +32 484 424 721

2. Information We Collect

We collect only the information necessary to fulfill your orders and provide support:

  • Identity & Contact Data: Name, email, phone number, and shipping/billing addresses.
  • Transaction Data: Details about products you have purchased and payment status.
  • Technical Data: IP address, browser type, and usage data collected via cookies for website functionality.
  • Payment Security: Payments are processed via secure, PCI-compliant third-party providers (e.g., Stripe, PayPal, Bancontact). Fadi Fashion does not store or have access to your full credit card details.

3. How We Use Your Information

Your data is used strictly for legitimate business purposes:

  • Processing, packaging, and delivering your premium menswear.
  • Secure payment processing and fraud prevention.
  • Providing order updates and customer support (typically within 24 hours).
  • Complying with Belgian tax and accounting obligations (maintaining VAT records).

4. Legal Basis for Processing (GDPR)

We process data under the following legal grounds:

  • Contractual Necessity: To fulfill your order and deliver your items.
  • Legal Obligation: To comply with Belgian financial and consumer laws.
  • Legitimate Interest: To maintain a secure and functional website experience.

5. Data Sharing

We do not sell or rent your personal data. We only share information with trusted partners required to operate our boutique:

  • Logistics Partners: To ship your order within Belgium.
  • Payment Gateways: To process your transaction securely.
  • IT Services: Our secure hosting and analytics providers.

6. Data Security

We protect your data using SSL (Secure Sockets Layer) encryption. Our website is monitored to ensure that all personal information remains confidential and is only accessible by authorized personnel required to process your order.

7. Your Rights

Under the GDPR, you have the following rights:

  • The right to access, correct, or delete your personal data.
  • The right to object to or restrict certain processing.
  • The right to data portability.
  • The right to withdraw consent at any time.

To exercise these rights, please contact Mounzer Fadi or our support team at support@fadifashion.com. You also have the right to lodge a complaint with the Belgian Data Protection Authority (GBA).

8. Data Retention

We store order information for as long as required by Belgian tax law (typically 7–10 years for financial records). All other data is deleted once it is no longer necessary for customer support purposes.