Payment policy

PAYMENT POLICY – FADI FASHION

This Payment Policy outlines how transactions are processed at Fadi Fashion and the measures we take to ensure your financial information remains secure.

1. Secure Checkout & Payments

Payment is required in full at the time of purchase. All transactions on our website are conducted in Euros (€). Before finalizing your order, the checkout page will clearly display the total cost, which includes:

  • Product Price: The cost of the items selected.
  • Shipping Fees: We offer Free Standard Delivery within Belgium.
  • Taxes: All prices are inclusive of VAT (Value Added Tax) as per Belgian regulations.

2. Accepted Payment Methods

We partner with Stripe and PayPal, global leaders in payment processing, to provide a secure and flexible checkout experience. We accept:

  • Credit/Debit Cards (via Stripe): Visa, MasterCard, Maestro, American Express.
  • Direct Payments: PayPal Express Checkout.
  • Local Payments: Bancontact (Available for customers in Belgium).

3. Transaction Security (SSL Encryption)

Your security is our top priority.

  • Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt your data during transmission, ensuring your sensitive details are protected.
  • Data Storage: Fadi Fashion does not store or have access to your full credit card details or PayPal login credentials. All sensitive information is handled directly by Stripe and PayPal’s secure, PCI-compliant servers.
  • Fraud Prevention: We may perform additional security checks (such as address verification) to protect both the customer and the merchant from fraudulent activity.

4. Order Confirmation & Processing

Once your payment is successfully authorized:

  • You will receive an automated Order Confirmation Email containing your order number and transaction summary.
  • Order Cut-Off: Our daily cut-off time is 7:30 PM (UTC+2).
    • Orders placed Monday – Saturday before 7:30 PM are processed the same day.
    • Orders placed after 7:30 PM or on Sundays will be processed the next business day.
  • If there is any issue verifying your payment information, our team will contact you before the order is finalized.

5. Contact Information

If you have any questions regarding your payment or a recent transaction, please contact us during our business hours (Sun – Sat: 11:00 AM – 8:00 PM):

  • Store Name: Fadi Fashion
  • Enterprise Number: 0672.567.712
  • Establishment Unit: 2.301.217.310
  • Address: Rue de Fiennes 85, 1070 Anderlecht, Belgium
  • Phone: +32 484 424 721
  • Email: support@fadifashion.com